Here you can find the answers to the most frequently asked questions.

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What am I buying?

All purchases in the ArchDaily gallery include a digital copy (printing rights for personal use, NOT commercial) and a print, in case you choose that option.

Can I do whatever I want with the digital copy (printing rights)?

As long as you are NOT profiting from it (i.e. commercial use), yes! But if you plan on using it to obtain a financial benefit, the answer is NO...sorry. This prohibition covers anything from obvious monetization practices (such as selling the artwork), to printing copies that will be used for hotel rooms, for example. We (ArchDaily and the artists) trust people to do the right thing.

What if I want the commercial rights of the photographs/illustrations?

Contact us and we'll help you, simply fill the form at the bottom of this page.

How much are the artists getting paid?

We are transparent in terms of how the gross margin (price minus printing/shipping cost if applicable) is distributed:

  • 65% for the artist
  • 25% for the ArchDaily gallery
  • 5% for an NGO
  • 5% for transactional costs (credit card fees + the NFT creation fee we give to the technology partner)

I lost the link to my digital copy, what should I do?

After claiming your digital copy, it remains stored in a wallet. In order to access it, just click here and use the email you used for the purchase.

Which NGO will benefit from 5% of the revenue?

We are still working on finding the right one! The final beneficiary will be announced in October. We want your contribution to have as much impact as possible, so we are focused on finding one NGO that enables that.

How long will it take for my order to reach me?

Orders are dispatched within 3-5 working days. Thereafter, they should arrive within 1 to 4 days to the UK or Europe; 2 to 5 days to North America; and 5 to 7 days for Australia/New Zealand. Other destinations may vary - please allow up to 2 weeks for delivery. Once your order is shipped, you will receive a tracking number via email.

All shipments are made using the most efficient and cost effective shipping route, via Royal Mail, Deutsche Post, DHL, or other equivalent services.

Do I need to pay Customs?

We have duty free delivery to the US, UK and EU.

Customers in other countries may have to pay a Customs clearance fee as required by your port of delivery.

What if my print gets damaged in transit?

In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavour to replace the edition, free of cost.

In case you still have some questions, or just want to be in touch, contact us.